Reference

What Governs Your Account on rajek24

Your use of rajek24 is subject to these terms, and access depends on your local law and eligible regions in Bangladesh. We keep this policy straightforward — your account rights, our responsibilities, and how disputes are handled are all in one place.

Bangladesh Account HoldersbKash, Nagad, Rocket CoveredJurisdiction-Dependent AccessAccount Rights ExplainedPolicy Contact Available
rajek24 What Governs Your Account on rajek24
HOW WE HANDLE YOUR DATA

Account Security, Data Retention and Your Rights

We take account security and data handling seriously. Every account is protected by OTP-based login verification tied to your registered mobile number. If you want to know what data we hold, request a correction, or ask us to delete your account information, those requests go through the support channels listed on this page. Cookies on our platform are used for session management and fraud prevention — you can manage non-essential cookies through your browser settings, though disabling them may affect how some features load on mobile.

Account Security OTP verification is required for login and for sensitive account changes. This applies whether you access via desktop or mobile and helps prevent unauthorised access to your wallet balance.
Data Retention We retain account and transaction records for the period required by applicable policy. You can request a summary of what we hold by contacting support through your registered account.
Cookie Policy We use cookies for session continuity and fraud detection. Non-essential cookies can be managed in your browser. Disabling them may affect account dashboard behaviour on some devices.
Correction and Deletion Requests You have the right to request correction of inaccurate account data or deletion where our policy and applicable law allow it. Submit requests via the email or live chat support channels.
LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

If you have a question about these terms, want to correct information on your account, or need to make a formal policy request, our support team handles those directly. You can reach us through live chat inside your account dashboard, by email, or via our mobile support channel — the same team that handles bKash and Nagad transaction queries can also route legal requests to the right person.

Live Chat Open your account dashboard and start a live chat session. This is the quickest path for account-related legal questions, including data correction requests.
Email Support Send your legal or policy query to our support email address listed in your account settings. We aim to respond to formal requests within the period stated in our policy.
Mobile Support Use the mobile-accessible support channel if you are on a bKash or Nagad-linked mobile session. The same team handles policy queries regardless of which channel you contact.

Answers to Common Legal and Policy Questions

These are the questions we get most often about account terms, data rights, and how our legal framework applies to players in Bangladesh.

Access depends on your local law and eligible regions. It is your responsibility to confirm whether using this platform is lawful in your location before opening or using an account.

We retain transaction and account records for the period required under our policy. After that retention period, data is deleted unless we are legally obliged to keep it longer.

Yes. Contact our support team via live chat or email from your registered account and request a data summary. We will respond within the timeframe stated in our policy.

Open a support ticket through your account dashboard and include the transaction ID from your bKash or Nagad app. Our team cross-checks against our records and responds with findings.

We update our terms when our services change and notify account holders using the contact details on file. Continuing to use the platform after an update means you accept the revised terms.

Reach our support team through live chat, email, or the mobile support channel listed on this page. Formal legal requests are routed to the appropriate team once received.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.