Reference

What You Agree To When You Use rajek24

These terms set out the rules that apply to your account on rajek24 — how deposits through bKash, Nagad, and Rocket are handled, what counts as acceptable use, and what happens if something goes wrong.

Account holder must be of eligible age under local lawApplies to bKash, Nagad and Rocket transactionsEligibility depends on local law and regionRajek24 reserves the right to update these termsOne account per person
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rajek24 What You Agree To When You Use rajek24
REACH OUR TEAM

Where to Get Help With These Terms

If something in these terms is unclear, or you have a question about how a rule applies to your account specifically, our support team is the right place to start. You can reach us via live chat directly from your account dashboard, or send an email if you prefer a written record of the conversation. Response times vary, but account queries related to these terms are handled as a priority.

Team online

Live Chat

Open your account dashboard and tap the chat icon to reach the support team directly. This is the fastest way to resolve a terms-related question about your account.

Email Support

Send your query to our support address for a written record. Include your registered mobile number so we can locate your account without delay.

Account Help Centre

The help section inside your account covers common terms questions — account verification, wallet matching, and what to do if a transaction is flagged.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

We store your account data — including transaction records for bKash, Nagad, and Rocket deposits — for as long as your account is active and for a period after closure as required by our internal policy. You can request a summary of the data we hold by contacting support through live chat. We do not share your personal details with third parties except where required to verify payments or comply with applicable rules in your region.

Data Retention We keep your account records, deposit history, and wallet details while your account is active. After closure, records are retained for a set period per our internal policy.
Account Security Your account is protected by password and OTP verification on login. If you notice unusual activity, contact support immediately and we will lock the account while we investigate.
Cookie Use We use cookies to keep your session active and to remember your account preferences. No cookies are used to track you outside of rajek24. You can manage cookie settings in your browser.
Requesting Changes To update your registered mobile number or wallet details, submit a request via live chat with proof of ownership of the new wallet. Changes take effect after verification.

Common Questions About These Terms

The questions below cover what people ask most often about how these terms apply to their account — wallet verification, account suspension, data access, and what to do if something has been flagged.

No. Deposits must come from a wallet registered in your own name. Using another person's wallet will cause a name mismatch, which delays or blocks withdrawal processing until the issue is resolved.

Any balance in a suspended account is held while we review the case. Contact our support team via live chat or email to raise a dispute and request a formal review of the suspension.

Send a request through the live chat or email channel. Include your registered mobile number so we can locate your account. We will provide a summary of the data we hold within a reasonable timeframe.

We update these terms when needed. We notify you via your registered contact before material changes take effect. Continued use of your account after the notice period counts as acceptance of the updated terms.

Eligibility depends on your local law and the region you are in. Access to the platform does not by itself confirm that using it is permitted under the laws that apply to you. Check local rules before you open an account.

Running more than one account, using a wallet that does not belong to you, accessing the platform from a restricted region, or providing false information during verification are all considered breaches under these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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rajek24 Bangladesh rajek24 Login FAQ Bangladesh bKash Help 513 Register